Workforce wellbeing

The MA is a campaigning organisation with a long history of supporting everyone who works in and with museums. 

We launched our wellbeing campaign in 2023 with the aims to:

• Work with museums to raise awareness and showcase good practice so that they can put in place programmes and support for their workforce and for the communities they serve
• Work to improve wellbeing within the workforce through advice, support and programmes
• Work with museums to actively support community wellbeing

Our broad campaign areas focus on supporting our members and the sector to deliver change centred around social and climate justice, community engagement and inclusion.

We have spoken at a range of events about workforce wellbeing, highlighting the use of our individual wellbeing plan to support conversations around experiences of work and the factors that affect wellbeing.

Our Wellbeing Hub has expanded to include additional resources on cyberbullying, burnout, managing hate situations and other key topics.

We have run six workshops reaching more than 80 leaders and managers across the UK, developing the skills and confidence to support their teams in facing increasing challenges within the sector. This content will be developed into an online course later in 2024.

Supporting team wellbeing: workshop reflections

• Thoughts on the wellbeing workshop programme from facilitator Jessica Agudelo

Supporting and improving the wellbeing of the workforce means that we are better placed to support our communities. You can find more information, guidance, and case studies relating to our commitment to community wellbeing in our Museums Change Lives campaign area. 

This wellbeing campaign acknowledges the relationship between these campaign areas, and the fact that to do good work in all areas of museum practice we need a healthy workforce with positive wellbeing. This is even more critical in those roles working with communities that have been marginalised or underrepresented, or have experienced trauma.

Research

In summer 2022 we carried out sector-wide research into workforce wellbeing with the following aims:

1. To identify the current state of individual wellbeing within the workforce, understanding the wellbeing of all colleagues – volunteers, freelancers, and employees
2. To identify factors at an individual, organisational and sector level that affect our individual wellbeing
3. To identify ideas and priorities for action to positively effect change within the sector for everyone who works in and with museums

We had a high response rate with 658 responses and engagement with sector organisations.

It is important to note the individual and intersectional nature of wellbeing, and museums should therefore commit to ongoing conversations about workforce wellbeing in order to take a nuanced and targeted approach to institutional and individual circumstances.

Our findings have informed our new recommendations for the sector, and you can now read our report based on this research below.

Introduction

Key findings

Detailed findings:

• Satisfaction and wellbeing
• Organisational commitment and provision
• Factors affecting wellbeing
• Working patterns
• Support for those working with communities
• Looking to the future

Reflections

Our recommendations

Resources and other work from the MA

Our methodology

Respondent profile

Next steps 

This is a dynamic area of work and we will be building and developing resources and programmes to support the sector and deliver the campaign aims.

We are interested in examples of commitment and impact and want to create a bank of case studies to showcase best practice. If you want to add your case studies, please email info@museumsassociation.org with the subject line “wellbeing case study”. 

We are always interested in hearing from youhow we can help or support you and the sector: please email info@museumsassociation.org with the subject line “wellbeing campaign” to share your thoughts.