Resources

Your organisation

Your organisation should have policies, procedures, and support in place. For larger museums or museum services you may have an occupational health service or an employee assistance programme in place providing access to health care professionals, counselling, and other resources.

Your trade union

Your trade union will have a lot of experience in dealing with bullying and can provide support and advice about mediation processes, investigations, and may have access to legal advice.

• Prospect
• Unison
• University and College Union (UCU)
• Public and Commercial Services (PCS)
• GMB
• Unite

Your professional body

Your professional body may be able to provide signposting and support.

• Museums Association
• International Council of Museums
• The Institute of Conservation

Outside your organisation

There are other networks and resources to help.

• Chartered Institute of Personnel and Development (CIPD)
• Bullying UK (Part of Family Lives) – helpline: 0808 800 2222, resources on bullying at work
• National Bullying Helpline – helpline: 0845 22 55 787
• Mediation is a good first step. Sometimes this can be provided by your trade union, or ACAS or another organisation: gov.uk: Solve a workplace dispute, Scottish Mediation: Find a mediator
• ACAS – Advisory, Conciliation and Arbitration Service resources on bullying, discipline and grievances at work, and early conciliation
• gov.uk: Workplace bullying and harassment
• Citizens Advice offers a range of services, including access to free legal advice – see their resource on harassment and bullying at work
• Samaritans – helpline: 116 123
• Blurt Foundation – increasing awareness and understanding of depression
• Anxiety UK
• Mental Health UK advice on supporting employees on furlough
• Mind
• Guidance on bullying and harassment from the Charity Commission